Capacity Models for Planning Resources

Aug 28, 2007 at 10:56 AM
How many hours of test planning does the average web shop plan for when assessing development hours to the amount of resource hours to develop test cases, scripts, execute and provide read out of the end product? For example, is there some industry average that eCare (account maint functions on the web) for companies such as utility companies use? This includes the time it takes for the resources to assess the requirements of the project.